Return, Refund & Exchange
Kindly note that every purchase done via Love, Tahanee is final. We do not accept any return,refund or exchange requests except:
- Goods received is defective cause solely by us
- Goods received is incorrect
To be eligible for above request, submission of request shall be made in [3] calendar days. Items should also be in the same condition when received; unworn, unused, with tags, and in its original packaging.
How do I submit my request?
Kindly e-mail us at hello.lovetahanee@gmail.com as below:
- Subject: REFUND/RETURN
- Order number:
- Reason(s): Defect/Incorrect
Kindly insert proof via pictures to expedite your case. Your request will be processed in 48-72 hours. An e-mail will be sent to you once your request is approved/rejected. Once your request is approved, returning of good shall be made within 3 days. Kindly note that we have every right to reject/refuse any return/exchange without any confirmation from our side.
*All shipping fee for defective items will be borne by Love,Tahanee
Exchange of size
Unfortunately, we do not allow exchange of size. Kindly refer to sizing chart carefully before purchasing. 1-2cm length deviation from measurement chart is normal and not considered as defect.
Sale-items
All sale items are not eligible for return, refund, or exchange.